## Re: Disney's Response to my Letter

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Posted by Jaymie on April 28, 1998 at 00:31:13: In Reply to: Re: Disney's Response to my Letter posted by Ghostwriter on April 27, 1998 at 17:30:14:

: Friends,

: In March I had sent what letters I had recieved from OG viewers and sent them along
: with my own to Disney's complaint office. A week ago I got this resonse from
: Ann Alexander, the person in charge of complaints:

:
: April 6, 1998

: Christopher J. Mogel
: 2308 Main Street
: Stevens Point, WI 54481

:
: Dear Christopher,

: Thank you for your letter.

: We're pleased to hear that you and your friends enjoyed Ocean Girl, although this series is not in
: our schedule at this time. We know viewers like you will miss it, but we hope you will like our
: newer programs as well.
: The response you recieved from us via e-mail was not "computerized." A real flesh-and-blood
: employee in our subscriber services department read and responded to your message. Company
: policy prohibits our employees who handle our e-mail from using their individual names. That
: individual does, in fact, forward the comments to our programming department for their
: consideration. The people in the programming department,as a rule, do not respond to the
: individual writer. Responding to letters, both mailed and e-mailed, is the responsibility of
: subscriber services. The opinions and requests of our viewership are very important to us,
: although we are not always able to comply to their wishes.

: Ocean Girl was rested in order to make room for our new programs. Your comments regarding
: The Torklesons, The Baby-sitters Club and Flash Forward are also being forwarded to our
: programming department so that they may be taken into consideration for future programming decisions.
: Disney Channel is investing in brand new programs as well, such as Bug Juice: My Summer at Camp,
: and many others we hope to present later in the year. We hope you will give these new shows a try.
: Again, thank you for writing to us.

: Sincerely,

: (signed)

: ANNE ALEXANDER
: Director, Subcriber Services

:
: AA:jdh

: That's all to that letter. Now we know the real reason why OG was cancelled.

: Hope you enjoyed it.

I don't get it, i know i'm stupid but does it mean they're gonna show Ocean girl again?

Follow-up Messages:

- Re: Disney's Response to my Letter Sarah 17:53:55 8/11/98 (0)
- Re: Disney's Response to my Letter Ghostwriter 08:16:34 4/29/98 (4)
  - Re: Disney's Response to my Letter OceanMind 01:20:45 7/29/98 (1)
    - Re: Disney's Response to my Letter z 21:10:02 8/22/98 (0)
  - Re: Disney's Response to my Letter Andrew (AlphaRobinson) 12:44:08 5/01/98 (1)
    - Re: Disney's Response to my Letter Ghostwriter 20:52:46 5/01/98 (0)

Post a Follow-up Message

    Name:

    E-Mail:

    Subject:
    Comments:

    :
    : :  Friends,

    : :  In March I had sent what letters I had recieved from OG viewers and sent them along
    : :  with my own to Disney's complaint office.  A week ago I got this resonse from
    : :  Ann Alexander, the person in charge of complaints:

    : :
    : :       April 6, 1998

    : :       Christopher J. Mogel
    : :       2308 Main Street
    : :       Stevens Point, WI  54481

    : :
    : :       Dear Christopher,

    : :       Thank you for your letter.

    : :       We're pleased to hear that you and your friends enjoyed <i>Ocean Girl,</i> although this series is not in
    : :       our schedule at this time.  We know viewers like you will miss it, but we hope you will like our
    : :       newer programs as well.
    : :       The response you recieved from us via e-mail was not "computerized." A real flesh-and-blood
    : :       employee in our subscriber services department read and responded to your message.  Company
    : :       policy prohibits our employees who handle our e-mail from using their individual names.  That
    : :       individual does, in fact, forward the comments to our programming department for their
    : :       consideration.  The people in the programming department,as a rule, do not respond to the
    : :       individual writer.  Responding to letters, both mailed and e-mailed, is the responsibility of
    : :       subscriber services.  The opinions and requests of our viewership are very important to us,
    : :       although we are not always able to comply to their wishes.

    : :       <i>Ocean Girl</i> was rested in order to make room for our new programs.  Your comments regarding
    : :       <i>The Torklesons, The Baby-sitters Club</i> and <i>Flash Forward</i> are also being forwarded to our
    : :       programming department so that they may be taken into consideration for future programming decisions.
    : :       Disney Channel is investing in brand new programs as well, such as <i>Bug Juice: My Summer at Camp,</i>
    : :       and many others we hope to present later in the year.  We hope you will give these new shows a try.
    : :       Again, thank you for writing to us.

    : :       Sincerely,

    : :       (signed)

    : :       ANNE ALEXANDER
    : :       Director, Subcriber Services

    : :
    : :      AA:jdh

    : :  That's all to that letter. Now we know the real reason why OG was cancelled.

    : :  Hope you enjoyed it.

    :
    : I don't get it, i know i'm stupid but does it mean they're gonna show Ocean girl again?

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